Shipping Information

Shipping & Returns

We use Post Haste, Castle Parcels & PBT for the deliveries within New Zealand.

Generally, you will receive your parcel within 1-2 days in the North Island and up to 3-4 days South Island/Rural Delivery (sometimes faster).

Shipping prices are as follows:

  • Flat Rate $5.00 for all orders.

You will receive a confirmation email once your package has been dispatched. If the product is out of stock, you will be notified of the indicative timeframes.

Picks Ups & Viewing

We aim to offer the best service and fast dispatch of our orders and due to this we are not open for viewing or pick ups. Being an online business our stock room isn't set up as a show room for browsing. We work from home with our 3 children and are packing a large amount of orders daily. Along with that it can be difficult to arrange suitable times with home/work commitments. If you require something urgently we may be able to arrange for you to collect providing the order has been placed and paid for online.

Please note that we do offer free local delivery within the Wellington region.

Returns

Due to the nature of our product, we are unable to provide a refund or exchange unless there is a fault of some kind. If for any reason you are not happy with your purchase, please contact us.